Start with the seat cost

A common outbound sales hire is a $100,000 OTE SDR seat: $50,000 base and $50,000 in commission. At 50 dials per business day across 260 business days, that seat produces 13,000 annual dials before connect rate, meeting rate, show rate, opportunity rate, close rate, or ACV enter the model.

That gives the human SDR seat a simple capacity cost of about $7.69 per dial. The math is $100,000 divided by 13,000 annual dials.

Then compare the AI lane

The modeled AI outbound lane makes 500 dials per business day, which is ten times the human dial target. Across 260 business days, that is 130,000 annual dials.

If the AI lane costs one tenth of the SDR seat, or $10,000 per year in this benchmark, the capacity cost becomes about $0.08 per dial. That is not a guarantee of booked revenue. It is a clean way to show the cost of outbound attempt capacity.

  • One SDR: 50 dials per business day, 13,000 annual dials, $100,000 annual OTE.
  • One AI lane: 500 dials per business day, 130,000 annual dials, $10,000 modeled annual cost.
  • Capacity result: 10x daily dial output at 10 percent of the annual seat cost.
  • Capacity adjusted result: roughly 100x lower cost per modeled dial.

Do not sell the model as magic

Outbound performance still depends on list quality, legal basis to call, contact rules, offer relevance, caller ID reputation, script quality, opt out handling, routing, staff follow up, and conversion discipline.

The right way to use the model is to separate capacity from revenue. First prove AI can create more compliant attempts and cleaner next steps. Then measure connect rate, qualified conversation rate, booked meeting rate, show rate, and closed revenue.

Where outbound AI is strongest

Outbound AI works best when the reason to call is concrete: demo follow up, quote follow up, policy review, aged lead reactivation, event list follow up, renewal reminders, seller outreach, candidate follow up, and no show recovery.

It is weakest when the team treats AI as a vague dialer with no offer, no consent posture, no opt out process, and no defined handoff.